Matt Butler
★★★★★
Only use this place from time to time on a day pass, visits have gone down significantly recently due to a day pass now costing £19.99 so once every few months for me nowadays. some past experiences have not been so great paying £14 for a day pass and some of the health suite/spa area facilities not working or closed should be discounted for the day if that’s the case and there was a one time where I forgot to bring my padlock for the locker I went to the desk and I was made to buy one fair enough is what it is but I phoned a few weeks back and enquired why I couldn’t get a day pass on my phone anymore through Hussle and I spoke to Reeve I believe his name was and he actually advised me there was a currently a promotion on at the moment for a free day pass so of course I came straight in and of course forgot my padlock again went to the desk to pay for another one and Reeve again served me and said I could just leave my keys with him and borrow a lock not charging me anything, I never write reviews ever but just felt like I received a level of customer service that you just don’t find in this day and age anymore Reeve your a top man!